Healthcare solution provider uses learning management platform to reduce cost for customer support and increase adoption level

Customer:: dbazahealth

Industries:: Healthcare

Technologies:: Microsoft Azure, Microsoft 365

Problem

Usually, healthcare solutions have a high cost of client support and a long onboarding process.

Solution

Learning management platform allows the healthcare solution provider to reduce costs for client support, improves an onboarding process, increases adoption of the products and services via training content, videos, and assessments. It is used by patients, doctors, and HCPs to increase a knowledge level about the products.

About

The company provides a patient onboarding platform for managing chronic diseases, such as diabetes, mobile soft-ware organized to schedule, track and incentivize self-care activities by patients, with opportunities to receive input and encouragement from their healthcare providers.

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