Real estate company uses Microsoft Teams to drive sales and support clients
The company is receiving a big number of requests through social media channels. The current solution is not suitable for scaling and is not enterprise-ready.
A Viber/Telegram chatbot is used for collecting support requests. The Microsoft Teams application with CRM integration is used for managing support requests.
RIEL Real Estate Corporation is a leader in the real estate market of Lviv and Kyiv.
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